How provider data works

Is Candor Health a provider search or scheduling tool?

No. Member-facing provider search, scheduling and cost tools are built by companies like Kyruus Health, DexCare and H1. Candor Health supplies the verified provider data behind each listing, and AskCandor lets your team search that data in plain English.

The plain answer

Search tools show the listing, and Candor Health makes sure the listing is right

A find-a-doctor result is only as good as the record behind it. That is where the two jobs connect.

  1. 01

    What do provider search and scheduling platforms do?

    They build the experience a member or patient uses to find a provider and book. Kyruus Health, now part of RevSpring, makes provider search, scheduling and cost tools for health systems and, through HealthSparq, health plans. DexCare is a patient navigation and scheduling platform for health systems. H1 sells provider search, insurance and cost-estimate endpoints from one API for navigation apps, built on the Ribbon Health business it acquired in 2025.

    Kyruus Health: provider data management
  2. 02

    What does Candor Health do?

    Candor Health is the data layer. It builds each record from 120,000+ sources and 4 billion+ claims a month, scores every field and republishes daily: locations, contact details, specialties, in-network status, new-patient availability, booking links and 80+ filterable data points. It is delivered by API, flat files, MCP or a self-serve platform, and AskCandor is an AI agent for searching it in plain English.

    Candor Health: verified company information
  3. 03

    Why does the data matter more than the search box?

    A polished search that returns a provider who moved or stopped taking patients still sends the member to the wrong place. CMS found at least one inaccuracy at 48.74% of the directory locations it reviewed. Sana Benefits cut referral processing from about two hours to under one on Candor Health data and grew care navigation volume by more than 50% with no added headcount.

    Sana Benefits case study
  4. 04

    How do search platforms and Candor Health fit together?

    The search platform keeps doing the display, the booking and the workflow. Candor Health feeds it verified records through an API, flat files or MCP, with NPI, CCN and TIN already mapped. H1 is the closest overlap because it also sells provider data, and the section below sets out how the two differ.

    Candor Health: verified company information

Who does this

Who builds provider search and scheduling

The platforms members and patients use to find and book care, and how each works with Candor Health.

  • Provider search, scheduling and cost tools for health systems and, through HealthSparq, health plans. Part of RevSpring since September 2025.

    With Candor Health

    Kyruus builds the experience. Candor Health can feed it verified records with NPI, CCN and TIN mapped.

  • A patient navigation and scheduling platform for health systems.

    With Candor Health

    DexCare runs search and booking. Candor Health supplies the outside data that keeps each listing current.

  • H1 (Ribbon Health) logo

    H1 (Ribbon Health)

    H1 for Health Plans

    Provider search, insurance and cost-estimate endpoints from one API for navigation apps, built on Ribbon Health, which H1 acquired in 2025.

    With Candor Health

    H1 also sells provider data, so it overlaps most with Candor Health. Candor Health builds its records independently from 120,000+ sources and 4 billion+ claims a month and delivers by API, files or MCP.

FAQ

Other questions people ask

  • No. Candor Health supplies the data by API, flat files, MCP or its self-serve platform. Your directory, navigation or scheduling platform builds the experience on top.

  • Yes. Candor Health delivers verified records with NPI, CCN and TIN mapped, so a search platform can take them in and keep its listings current.

  • AskCandor is Candor Health's AI agent for provider search. You ask for the provider you need in plain English, for example primary care doctors in New York taking PPO, and refine the results in conversation. It is part of the Candor Health platform.

  • Yes. Both are among the 80+ data points in each record, alongside locations, contact details, specialties and in-network status.

See how the listings in your directory score today

Send the roster your search platform runs on. Candor Health shows which locations, phone numbers and new-patient flags are right.