Know exactly how accurate your provider directory is and fix it
Candor Health's AI-native platform turns fragmented provider data into continuous intelligence — powering accurate directories, compliant networks, and confident attestation
Proof Points
Navigating Your Path to Clarity and Precision
Ingest your roster
Submit your provider roster in any format. Candor Health standardizes and maps it against 120,000+ sources and 4 billion monthly claims.
Get your Accuracy Scorecard
See exactly what's accurate, what's not, and where, attribute by attribute, with evidence behind every finding.
Act on a prioritized plan
Your Prioritized Action Plan tells you what to fix, in what order, and why with cited evidence for every correction.
Monitor continuously
Daily refreshes and proactive change alerts keep your directory current between audits, not just before them.
Built for the Teams Accountable for Directory Accuracy
Network Management & Adequacy
Search providers by specialty and geography to find and recruit the providers you need to fill adequacy gaps and expand your network. Supports expansion into new states and geographies.
Compliance & Regulatory
Know your CMS position before the audit notice. Every correction is source-attributed, giving you defensible documentation for attestation and NCQA requirements.
Accuracy & Operations
Any roster, any format. Compare your data against 120,000+ sources and get back what's accurate, what's not, and what to fix.
Member Experience
Clinical expertise data — conditions treated, procedures performed — gives care management teams the depth to match members to the right provider on the first call.
Know your accuracy score before the auditors do
Overall Accuracy Score
A single, board-ready measure of directory integrity.
Simulated CMS Compliance Score
Audit-ready visibility into where you stand against regulatory thresholds.
Prioritized Action Plan
For every attribute and inaccuracy: the provider record, what to fix, and cited evidence behind every correction.
See what our customers have to say
"Candor Health is now our source of truth. It is the one platform our team relies on."
That's the difference between a directory you maintain and a directory you can defend
Accuracy & Reliability
Accurate, reliable provider data on 7.5M healthcare individuals and 1.2M healthcare facilities.
Unlock Your Accuracy Insights
Measure, manage, monitor with roster ingestion, accuracy scorecards, and search UI.
Strategic Action Plan
Fill gaps, maintain network adequacy, plan expansion of your network.
FAQ
Health plan questions, answered
What health plan teams ask before running their first Accuracy Scorecard.
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The Accuracy Scorecard is a field-by-field audit of your provider directory. Submit your roster in any format, Candor Health checks every attribute (address, phone, specialty, accepting-new-patients, network status) against 120,000+ sources and 4 billion monthly claims, and you get an overall accuracy score, a simulated CMS compliance score and a prioritized action plan with cited evidence for every correction.
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The No Surprises Act requires health plans to verify provider directory information at least every 90 days and remove unverifiable entries, and CMS audits directory accuracy for Medicare Advantage plans. A provider data management platform meets those requirements by continuously re-verifying the audited fields — address, phone, specialty, PCP status and accepting-new-patients — and flagging records that fail verification, rather than relying on periodic attestation alone.
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Continuously. Candor Health re-verifies provider records on a rolling basis with daily refreshes and proactive change alerts, so your directory stays current between the 90-day attestation cycles the No Surprises Act requires rather than only before an audit.
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Candor Health delivers data through APIs and bulk file exports designed to plug into directory platforms, EHRs, and care navigation tools. Most teams are live within weeks, with no replacement of existing systems required.