How provider data works

Does Candor Health do exclusion and sanction monitoring?

No. Screening providers against federal and state exclusion and sanction lists is what ProviderTrust and Verisys do. Candor Health covers the other half of the provider record: where providers practice, how to reach them and which networks they accept.

The plain answer

Compliance screening says who you can pay, and Candor Health says where they are and whether they are taking patients

Both are obligations for a health plan, and they are different data problems.

  1. 01

    What is exclusion and sanction monitoring, and who does it?

    It is checking providers, employees and vendors against the OIG exclusion list, SAM and state Medicaid exclusion lists, plus license status, continuously rather than once at onboarding. ProviderTrust does this as automated monitoring for payers and health systems. Verisys does it through its FACIS sanctions and exclusions database and as an NCQA-accredited credentials verification organization.

    ProviderTrust: Automated exclusion monitoring
  2. 02

    What does Candor Health do?

    Candor Health builds each provider record from 120,000+ sources and 4 billion+ claims a month and scores every field: practice locations, phone numbers, specialties, network participation and new-patient availability. It republishes daily and delivers by API, flat files, MCP or a self-serve platform.

    Candor Health: verified company information
  3. 03

    Why do health plans run both?

    Exclusion screening protects you from paying a provider who is barred from federal programs. Directory accuracy is a separate obligation: the No Surprises Act requires provider directory information to be verified at least every 90 days, and CMS found at least one inaccuracy at 48.74% of the locations it reviewed. One vendor covers the sanction list, the other covers the listing.

    42 U.S.C. 300gg-115, provider directory requirements
  4. 04

    How do compliance monitoring and Candor Health fit together?

    Both work from the same provider roster keyed to the NPI. Run your exclusion monitoring on it, and run Candor Health's Accuracy Scorecard on the same file to see which locations, phone numbers and specialties are still right. Corrections come back by API, flat files or MCP.

    Candor Health: verified company information

Who does this

Who does exclusion and sanction monitoring

The compliance vendors that screen providers against the lists, and how each works with Candor Health.

  • Continuous monitoring of providers, employees and vendors against federal and state exclusion and sanction lists, plus license verification.

    With Candor Health

    ProviderTrust answers whether a provider may be paid. Candor Health answers where they practice and whether they take patients. Both run on the same NPI-keyed roster.

  • An NCQA-accredited credentials verification organization, known for its FACIS sanctions and exclusions database and outsourced credentialing.

    With Candor Health

    Verisys confirms a provider is qualified and not excluded. Candor Health keeps their practice locations, phones and network data current.

FAQ

Other questions people ask

  • No. Exclusion and sanction screening is what ProviderTrust and Verisys do. Candor Health covers practice locations, contact details, specialties, network participation and new-patient availability.

  • Not in the sanctions sense. Candor Health helps with directory accuracy obligations such as the No Surprises Act's 90-day verification rule by keeping the provider data itself accurate.

  • Very little. They answer whether a provider may be paid and is properly credentialed. Candor Health answers where the provider practices, how to reach them and whether they are taking patients. Payers often need both.

  • Yes. Both work from provider records keyed to the NPI, so the file you send for exclusion monitoring is the same file Candor Health scores.

See how the rest of your roster scores

Compliance covered who you can pay. Send the same roster and Candor Health shows which locations, phone numbers and specialties are still right.